Passage: Lena has just moved from Hamburg to Vienna for a university program. In her first week, she notices that many students address professors more formally than she expected. A classmate explains that this is not a sign of distance, but a way of showing respect in an academic setting. Later, Lena says she feels more confident because the rules are clear. What is the main idea of the passage?
Passage: A small bakery in Zürich decides to close for one afternoon each week, even though that means losing some sales. The owner says the break helps the staff rest and keeps the quality of the bread high. Regular customers adjust their schedules and often say they appreciate the predictable routine. What can be inferred from the passage?
Passage: Markus receives an email from a museum in Berlin inviting him to join a volunteer program. The message says volunteers help greet visitors, answer simple questions, and practice foreign languages with tourists. It also mentions that the program is especially useful for students who want experience in public-facing work. What does the museum most likely want to do?
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Every multiple-choice question, Section 2 with space to write, and the answer key.