Privacy Policy

This Privacy Policy applies to Exam Predictor websites, applications, prediction workflows, class rooms, support channels, and related services. It does not apply to services controlled by schools, testing organizations, payment processors, or other third parties except where those services are acting on Exam Predictor's behalf.

We may collect account information such as name, email address, authentication identifiers, subscription status, school or course context, uploaded class materials, prediction sessions, generated study packs, class-room messages, referral information, support requests, device data, log data, approximate location derived from IP address, and usage analytics. Payment card details are handled by our payment processors and are not stored directly by Exam Predictor.

We use information to create and secure accounts, generate predicted mock exams and study packs, operate class rooms, process subscriptions and refunds, provide support, detect abuse, improve product quality, personalize study workflows, measure marketing performance, comply with law, and enforce our Terms of Service.

Uploaded materials may contain personal information, school information, or instructor-created content. Exam Predictor processes those materials to provide forecasting, answer keys, reasoning, and study-order features. We do not sell uploaded class materials. We restrict access to personnel and service providers who need the information to operate, secure, support, or improve the service.

We may share information with vendors that provide hosting, authentication, storage, analytics, payment processing, email, customer support, security, model infrastructure, and similar services. We may also share information if required by law, to protect users or the service, during a merger or financing, or with your consent.

Exam Predictor may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, protect accounts, understand product usage, and measure campaigns. You can control cookies through browser settings, but disabling cookies may affect sign-in, checkout, and class-room functionality.

Exam Predictor is not intended for children under 13. We do not knowingly collect personal information from children under 13 without legally sufficient consent. If you believe a child under 13 provided personal information, contact us so we can review and delete it when appropriate. Schools, parents, and students should not upload education records unless they have authority to do so.

We retain information for as long as reasonably necessary to provide the service, maintain account history, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and improve safety. Retention periods vary by data type, account status, and legal requirements.

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No internet service can guarantee absolute security. You are responsible for using a strong password and protecting access to your account.

Depending on where you live, you may have rights to access, correct, delete, export, or object to certain uses of your personal information. You may also request that we limit certain sharing or marketing communications. To make a request, contact privacy@exampredictor.co. We may need to verify your identity before fulfilling a request.

California residents may have additional rights under California privacy laws, including rights to know, delete, correct, and opt out of certain sharing. Exam Predictor does not sell uploaded class materials. If future advertising or analytics practices constitute a sale or sharing under applicable law, we will provide the required notices and choices.

Exam Predictor is operated from the United States. If you access the service from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Those countries may have data protection laws different from your location.

We may update this Privacy Policy to reflect changes in our service, providers, data practices, or legal obligations. Material changes will be posted on this page or communicated through the service.